Customer Support

Have any questions?
We're here to help

Choose the most convenient way to reach us, and our team will get back to you shortly.

Email Support

Send Email

Best for non-urgent issues, billing inquiries, or when you need a written record. Our support team typically replies within business days.

[email protected] →
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Internal Ticket

Submit Ticket

Submit a ticket after logging in. Tickets are directly linked to your account, allowing our team to identify and resolve your issue faster.

Log In to Submit Ticket
ℹī¸ We typically reply within 1–3 business days, though delays may occur during holidays. Please provide your account email and a description of the issue for faster processing.
FAQ

See if we have an answer already

The following common questions might already have the answers you're looking for.

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Plans & Billing
Pricing, Payments, Balance
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Download & Install
Clients, Platform Support
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Account Management
Sign Up, Password, Referrals
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Data & Speed
Data Reset, Node Selection
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Connection Issues
Troubleshooting Connections
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View All FAQs
Full List of Frequently Asked Questions